Privacy Policy
Last updated: 2026
1. Who we are
Reansway Flooring Ltd ("we", "us", "our") is a commercial resin flooring contractor based in Stockton-on-Tees, Teesside. We install epoxy and resin flooring systems for commercial clients across the North East and nationwide.
2. What data we collect
We only collect the personal information you voluntarily provide when you contact us, including:
- Your name
- Company name
- Email address
- Phone number
- Site location and project details
We do not collect sensitive personal data or special category data.
3. How we use your data
We use your information solely to:
- Respond to your enquiry and provide quotations
- Arrange site surveys and schedule installations
- Communicate about your project
- Fulfil our contractual obligations
- Comply with legal and insurance requirements
We do not sell, rent or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your personal data on the following legal bases:
- Legitimate interest — to respond to enquiries and provide our services
- Contract — where processing is necessary to fulfil a contract with you
- Legal obligation — where required by law (e.g. tax, insurance)
5. How long we keep your data
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, we keep project-related data for 7 years to satisfy our warranty, insurance and accounting obligations, after which it is securely deleted.
6. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict certain types of processing
- Withdraw consent at any time (where consent is the basis)
To exercise any of these rights, please contact us at hello@reanswayflooring.co.uk.
7. Cookies and analytics
Our website uses essential cookies to ensure proper functionality. We do not use third-party tracking cookies or analytics platforms that profile visitors. Any non-essential cookies are only set with your consent.
8. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. This includes secure storage, access controls and regular review of our data handling practices.
9. Third parties
We may share your data with trusted third parties who assist us in operating our business, such as insurance providers, accountants and legal advisers. All such parties are bound by confidentiality and data protection obligations.
10. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us:
- Email: hello@reanswayflooring.co.uk
- Phone: +44 7359 111233
- Address: Stockton-on-Tees, Teesside